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Stored Value
Cards
 The
Stored Value Card Program was initiated at Fort Jackson in March 1999. The
Armed Forces EZ Pay Card is a debit type card with a prearranged dollar limit,
no service charges and a preset expiration date issued by the Federal Reserve
Bank of Boston. These cards replace the initial pay advances given to new new
soldiers at the reception station. All new soldiers are given $300.00 cards.
Purchases can be made with the cards at AAFES locations, barbershops, and
various vending machines. The amount of the card will be collected from the
Soldier's regular pay as a Casual Pay. Soldiers should not entrust their card
to anyone. When the Soldier departs Fort Jackson they should report to
Wachovia Bank or the All South Federal Credit Union (with a copy of their
orders) to receive any residual amounts left on the card.
Lost or Stolen Cards: Soldiers should immediately notify their respective
chain of command. The chain of command will contact Disbursing at 751-6218
and provide the following information: Name, SSAN, Roster Number (assigned at
the 120th AG, if known), and date paid. A DMPO Deputy or Defense Military Pay
Officer will make a determination whether or not a second card (casual pay)
should be issued. The determination will depend in large part on where the
Soldier is in the process. For example, if the Soldier has been in Basic
Training for three weeks, it will be very difficult to justify issuing a second
card. Any remaining residual values due when the card expires will be
processed and credited to the Soldier's bank account via electronic funds
transfer.
Damaged Cards: Soldiers should immediately notify their chain of command. If
still assigned to the 120th Reception Battalion, the Soldier should report to
120th's cashier cage (Tuesday--Friday, 0730 or Saturday, 0730) and notify the
cashier of the problem. If the Soldier is in a Basic or an Advanced
Individual Training Unit, they should immediately report the problem to the
chain of command. They will then be advised to report the Disbursing Section
at the DMPO.
Frequently Asked
Questions
Q:
I lost my card... What can I do?
A:
Your card will expire 60 to 90 days from the date it was issued. Any
money that remains will be sent to your bank account provided that no one
tries to use the card.
Q:
My card only worked one time.
A:
You need your Drill Sergeant to bring you and the card to finance to request
a second card be issued.
Q:
I still have money on my card... Where can I cash it out?
A:
The Armed Forces EZ Cash Card may be used at all training sites.
However, once you get PCS orders, you may cash it out at Wachovia Bank or the
All South Federal Credit Union here on post.
Q:
Who can I call with questions about my card?
A:
You can call the Disbursing Office at extension 4-6218 {Commercial
803-751-6218 or DSN 734-6218). You may also Email us at frances.rodgers@us.army.mil.
Click here to go to the Interactive Customer Evaluation
site.
NOTE: DUE TO
FEDERAL LAW WE CAN DIVULGE PAY INFORMATION ONLY TO THE SOLDIER OR THEIR CHAIN
OF COMMAND.
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