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Welcome to the Fort Jackson Defense Military Pay Office
New Soldier FAQ
NOTE: It can take up to 45 days from the day they are in processed for a new soldier to receive their first regular pay.
This should be taken into account when making arrangements for support of family members, paying bills, etc.
The following are questions frequently asked regarding pay for soldiers in training.
Why is the Montgomery GI Bill (MGIB) being deducted from my Pay? I enlisted for the Loan Repayment Plan (LRP) or declined this deduction.
A. The average processing time is 8-10 days from the Entered Active Duty Date (EAD) until the soldiers pay account is established. Providing all transactions were correctly processed and Sure Pay (Electronic deposit) established, the soldier should have funds deposited in the account within 30 to 40 days from their EAD.
A. The amount your recruiter gave you was probably based on a full months (30 days) pay. What day did you enlist? If it wasnít on the first day of the month youre paid for only the number of days you served on active duty for that month. If you enlisted on the 7th of the month, youíre only paid 24 days for that month. There is also a monthly cutoff for processing pay changes. For example: If your pay account is established on the 26 th of the month (after the cutoff), the following monthís pay would reflect 30 days pay for the current month plus 5 days pay from the Entered Active Duty month. Look for the start accession date in the remarks section of your LES. The LES reflects pay period covered as 1-30 of the month regardless of the accession date. Reserve and National Guard (RC) soldiers LESs reflect check payment date and will show exact pay computation dates in the remarks section.
A. The first line of your LESs remark section will show the name of the bank/credit union, type of account (savings/checking), and account number where your End of Month (EOM) pay was deposited. If NO bank information shows in the remarks, you have not been paid. You must notify your chain of command for action to be taken by the Defense Military Pay Office (DMPO) to correct any problems with you account. If you did not submit the proper documents (SF1199A from your bank) to the DMPO when you entered active duty no payments can be made. A SF 1199A can be obtained from a Fort Jackson Banking Facility if necessary. Once the DMPO receives and processes the SF 1199A payments will be started. It is very important that the SF 1199A reaches the DMPO as soon as possible. Because of the processing cutoffs mentioned above your first payment can be further delayed. For RC soldiers, a check will be mailed to their home address if no banking facility is established when entering on active duty.
A. DO NOT COMPARE YOUR PAY TO ANOTHER SOLDIERS. There are many reasons for a difference in pay. Different EAD dates for example. Allotment deductions or additional allowances for having a spouse/children are others. The most common answer is the difference in taxes withheld. The amount of Federal Income Tax Withheld (FITW) is based on the status (married/single) and the number of exemptions you claim. State Income Tax Withheld (SITW) is based on your state in addition to the status and exemptions you claim.
A. This is the collection of the Initial Advance Pay you received on a Stored Value Card (SVC) at the Reception Station. The advance is collected in full from your first available pay. It can result in your being in debt if you have not accrued enough pay to cover it. Your LES would then show a collection for the whole amount and establish an Advance Debt for the balance owed above your Net Pay. The Advance Debt amount will be collected from your next monthís pay. In the case of RC soldiers, only what is available will be collected and the LES will have a Balance Due remark.
A. SGLI is automatically established at the $400,000.00 level for all soldiers beginning the first month on active duty. $400,000.00 coverage equals a monthly premium payment of $27.00. If you elected a lesser amount of coverage or no coverage, the change will not be posted effective until your second month of active duty. Verify the accession date on your LES is correct. Deduction could be for a 2 month period because a full monthís premium is deducted for even 1 day of active duty in a previous month. (RC soldiers will have SGLI deducted from the 1st available pay for the entire month and may have deductions for any previous month in the reserves if no drill was performed with the parent unit).
A. These deductions are manually coded after the soldierís pay account is established. Deductions should start the month the document was signed. Delays in establishing your account or receiving your paperwork can result in 2 months deductions made at one time. If you have more than one family member, you have to enroll all of them. It is important to verify that all family members are enrolled in DEERs.
A. The DMPO generally uses the Pay Grade on you activity duty orders. Was the correct pay grade shown on them? If they were wrong did the Reception Battalion prepare a DA Form 4187 to correct them? Without proper documentation we canít fix your problem. Your unit will assist you in obtaining the needed documents (i.e. enlistment contract, DA Form 4187 and a copy of MS 51 report from the Personnel (AG) SIDPERS section). The MS 51 report reflects basic information from two Personnel databases (SIDPERS and TAPDB) plus the finance database (DJMS). If your rank is not listed the same on all three, correction entries have to be made. If DJMS is in error the DMPOs Review Section will post the correction transaction once the proper documents are received.
A. Itís for collection of Government Laundry and Dry Cleaning (GLDC). With the exception of RC soldiers a total collection of $52.40 is prorated over a two month period for all soldiers attending basic Training. RC collections are made as a one time deduction during month of accession.
A. The MGIB deduction is an automatic deduction from all Active Army soldiers LES. If you enlisted for the LRP or declined MGIB the DMPO removes the document (DD Form 2366) from your accession packet when we receive it. The $1,200.00 debt is established to start collection the month after your entered active duty month. It can be cancelled only after it has been started. You will be refunded the $100.00 deduction. RC soldiers will have MGIB collected from their monthly Drill payments after completion of training.
A. You must provide proof of family members (i.e. Marriage and/or Birth Certificates plus Divorce Decrees if divorced). You must be providing support to these family members.
There are several types of BAH.
BAH is the combination of the old term Basic Allowance for Quarters (BAQ) and Variable Housing Allowance VHA). BAH is paid only to married Activity Army Soldiers and based upon the ZIP Code of your family members.
BAH II is the BAQ portion only. This is paid to married RC soldiers. RC soldiers are not paid the portion of BAH.
BAH DIFF is the difference of with dependent and without dependent BAH II rates. Its paid to soldiers that have court ordered child support (divorcees or soldiers who legally grant custody of family members to another person) or single soldiers voluntarily supporting family members.
There are other conditions where BAH is payable but don't normally pertain to soldiers in training.
A. If married you will need to provide copies of marriage certificate, birth certificates of any children. If this is not you (or your spouses) first marriage, you will need divorce decrees for both you and your spouse for any previous marriages. If you are divorced and claiming children you will need to provide their birth certificates plus court order and/or a divorce decree stating amount of monthly child support required. If youíre not divorced or your divorce decree does not state required amount of monthly child support, you must provide a notarized statement from the custodial parent or custodian of the children. This statement must list the amount of monthly support you are providing for the care of the children.
A. Yes, if you are married and BAH has been authorized. FSA is payable at $250.00 per month. Soldiers supporting family members in someone elseís custody are not entitled to FSA.
NOTE: DUE TO FEDERAL LAW WE CAN DIVULGE PAY INFORMATION ONLY TO THE SOLDIER OR THEIR CHAIN OF COMMAND.
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