Fort Jackson Civilian Employee Focus Group

 

The Civilian Employee Focus Group was held on February 12, 2009 at the Plans, Analysis, and Integration Office.  The purpose of the forum was to surface and discuss issues affecting both appropriated and non-appropriated fund employees on Fort Jackson.  Seventeen delegates attended, representing directorates and organizations across the installation. The following issues were surfaced by the delegates and out-briefed to the Garrison Command:

 

Issue: Bias with NSPS Pay Pool

Scope: The pay pool panel members for employees under the National Security Personnel System (NSPS) are a part of the employee’s organization. This method (using panel members within the organization instead of outside agencies) may lead to biases, which impacts the monetary awards given at the end of the rating period. All employees under NSPS could be adversely affected in the area of pay raises and promotions.

Recommendation: Provide statistics on rebuttal successes and failures. Also, form a committee comprised of different organizational employees that are affected by the NSPS pay pool to oversee the process and ensure proper procedures are being followed.

 

Issue: Crosswalk Safety

Scope: Drivers are not stopping for pedestrians attempting to cross the road. This is particularly true for Solomon Center patrons trying to cross Strom Thurmond; and Moncrief Hospital patients trying to cross Stuart Street (the side street between the hospital and childcare facility). Failure to yield to pedestrians poses a safety hazard and a potential loss of life. 

Recommendation: Mark a crosswalk at these street crossings and add a flashing light (similar to that on Marion Street) to alert drivers of the presence of pedestrians.

 

Other areas of improvement suggested by the delegates include: parking at Moncrief Army Community Hospital; the current 800 number for the Welcome Center; additional DPW maintenance workers; existing Resumix format; additional signage/directions on Family Day; pay grade level of LPN’s; advertisement of policy on alcohol and tobacco purchases by visiting families; night differential, shift, holiday pay; and computer access for visiting Soldiers. All of the issues will be forwarded to the directorate or organization responsible for working them. Issues which cannot be resolved at directorate or organization level will be submitted to the Army Family Action Plan Conference scheduled for March 4th and 5th at the Officer’s Club.

The Civilian Employee Focus Group was held as part of the Community FIRST quarterly issue resolution process which allows community members to submit concerns that cannot be fixed by the ICE system.  A complete list of issues submitted through Community FIRST can be found on the Fort Jackson Customer Management Services Homepage at: http://www.jackson.army.mil/WellBeing/wellbeing.htm. New issues may be submitted on the site as well, by clicking on “Submit an Issue or Recommendation” or on the Community FIRST/AFAP Logo. Whether it affects individuals or constituent groups, here at the installation level or throughout the Army – feedback is important. 

 

 

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