Fort Jackson AFAP Conference Convenes

 

Fort Jackson’s Army Family Action Plan (AFAP) Conference convened on March 4th and 5th, 2009 at the Officer’s Club. Forty-one delegates attended, representing eight constituent groups- Active Duty, Reserve, National Guard, Single Soldiers, Warriors in Transition, Retirees, Family Members, and Civilian Employees. The delegates were divided into two workgroups and a trained staff assisted them in vetting and prioritizing issues affecting the entire Fort Jackson community. Following are the issues that were surfaced:

  • Relocate the hospital mainframe (to decrease computer down-time);
  • Improve timeliness of TRICARE payments;
  • Improve communication between Fort Jackson and Family Members;
  • Decrease wait times at Moncrief pharmacy;
  • Improve process of issuing CIF TA-50/OCIE;
  • Ensure proper functioning of combat gear;
  • Provide more adequate parking in transient and school areas;
  • Offer optional coverage for orthodontics;
  • Change living arrangements for NCO’s (to provide separate barracks for Corporals and Sergeants or allow them the option of residing off-post);
  • Change living arrangements for married unaccompanied Soldiers (regardless of rank);
  • Streamline TRICARE/Moncrief in-processing (consolidate stations);
  • Improve handicapped parking spaces (currently are too narrow and not clearly marked);
  • Provide a subject matter expert for WTU;
  • Establish a telework/telecommute policy for Fort Jackson;
  • Provide better separation between permanent party and Soldiers in training postwide;
  • Create a Multipurpose Family Readiness Group (FRG) Center.

 

All 16 issues were out-briefed to the Command Group and will be forwarded to the directorate or organization responsible for their resolution. Those issues that cannot be addressed at installation level will be voted on for possible forwarding beyond Fort Jackson. As issues are voted on, resolved, or forwarded to a higher level, their status will be detailed in Customer Service Corner. Questions regarding this process may be directed to the AFAP Program Manager at 751-5444 or to Customer Management Services at 751-3425/4926.

The AFAP Conference is an annual event that allows a forum for community members to submit issues that cannot be resolved at the local level. Its counterpart, Community FIRST, is a quarterly process involving installation-level issues. To view a detailed list of Community FIRST/AFAP issues and the status of each, please visit the Fort Jackson Customer Management Services Homepage at: http://www.jackson.army.mil/WellBeing/wellbeing.htm.

 

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